Terms of service

Draft. Bracketed items such as [Company legal name] and [Jurisdiction] are placeholders to be completed by counsel.

1. Who we are

Kocolink is operated by [Company legal name], [registered address] (“we”, “us”). These terms apply to the Kocolink website, the app and related services (the “Service”).

2. Accounts

• You must provide accurate information and keep your credentials secure.
• Brand workspaces are subject to approval. We may decline or suspend a workspace.
• Creators must be at least 18 years old to accept paid collaborations.
• You are responsible for activity under your account and workspace.

3. The marketplace

• We provide tools for brands to publish briefs and for creators to apply, deliver and get paid. Brands and creators contract with each other for each collaboration; we are not a party to the creative work.
• Collaboration terms (deliverables, fee, deadlines, revision rounds, usage rights, disclosure) are those shown on the brief and the order at the time of hiring.
• Communication and payment for collaborations found on the Service must stay on the Service.

4. AI features and credits

• AI features generate suggestions. You are responsible for reviewing outputs before use, including claims and disclosures.
• AI actions consume credits at the rates shown before each action. Credits have no cash value and are not refundable except where stated. [Credit expiry: to be defined.]

5. Fees and payments

• Brand plans: [plan fees and billing terms to be defined].
• A platform commission (currently 12%) is deducted from each paid collaboration fee when it is released. An optional brand service fee may apply as shown at hiring.
• Escrow, release, hold periods, refunds and disputes work as described in the Payments and protection page and the order screens. [Payment services provider and licensing terms to be added before general availability.]

6. Content and usage rights

• Creators keep ownership of their content unless otherwise agreed.
• Brands receive the usage rights stated on the brief (organic only, Spark Ads authorization, or paid-ads whitelisting, for the stated period) once the collaboration is paid.
• You must not upload content you do not have the right to use.

7. Acceptable use

You must not: break the law or TikTok’s community guidelines; post misleading or undisclosed advertising; make prohibited health or financial claims; harass others; attempt to move deals off the platform to avoid fees; scrape or reverse engineer the Service; or interfere with its operation.

8. Suspension and termination

We may suspend or terminate accounts that breach these terms. You may close your account at any time; open orders and balances are settled first.

9. Disclaimers and liability

[Warranty disclaimer, limitation of liability and indemnity clauses to be drafted by counsel.]

10. Changes

We will notify you of material changes before they take effect.

11. Governing law and disputes

[Governing law and venue to be defined.]

12. Contact

[Legal contact email.]